Privacy Policy for Schmidty's Heating and Air.

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Schmidty's Heating & Air ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.schmidtysair.com, schedule service, submit a contact form, or communicate with us.
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By using our website, you agree to the practices described in this Privacy Policy.

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Information We Collect

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Depending on how you interact with our website, we may collect the following information:
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Personal Information

You may voluntarily provide:

• Name
• Email address
• Phone number
• Service address
• Billing address
• Appointment details
• Information about your HVAC system
• Any information submitted through contact forms or online scheduling

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• General geographic location
• Website interactions

This information helps us improve our website and customer experience.

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How We Use Your Information

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We use your information to:

• Schedule appointments
• Respond to inquiries
• Provide HVAC services
• Prepare estimates
• Process payments
• Communicate about appointments
• Send invoices
• Improve our website
• Improve customer service
• Analyze website performance
• Detect fraud or misuse
• Comply with legal obligations

If you opt in, we may also send promotional emails, maintenance reminders, or special offers.

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Cookies & Tracking Technologies

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Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.
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Cookies may be used for:

• Website functionality
• Analytics
• Advertising
• Performance monitoring
• User preferences

You may disable cookies through your browser settings; however, some website features may not function properly.

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Google Analytics

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We use Google Analytics to better understand how visitors use our website.
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Google Analytics may collect anonymous information regarding:

• Website traffic
• Device information
• User interactions
• Session duration
• Referral sources

For more information, visit:

https://policies.google.com/privacy

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Google Ads

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We may use Google Ads and Google remarketing technologies to advertise our services.
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Google may use cookies to display ads based on previous visits to our website.
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You can manage your Google advertising preferences here:

https://adssettings.google.com/

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Meta (Facebook & Instagram)

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Our website may use the Meta Pixel to better understand advertising performance.
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Meta may collect information regarding website activity for advertising and measurement purposes.
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For more information:

https://www.facebook.com/privacy/policy/

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Communications

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When you provide your contact information, we may contact you regarding:

• Appointment confirmations
• Appointment reminders
• Estimates
• Service updates
• Invoices
• Warranty information
• Customer support

If you separately opt in, we may also send promotional communications and seasonal offers.
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You may unsubscribe from marketing emails at any time.

SMS Messaging

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If you consent to receive text messages, we may send appointment reminders, service updates, and promotional offers.
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Message and data rates may apply.
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You can opt out at any time by replying:

STOP

For assistance, reply:

HELP

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Sharing Information

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We do not sell your personal information.
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We may share information with trusted third parties only when necessary to provide our services, including:

• Payment processors
• Scheduling software
• Financing providers
• Marketing platforms
• Website hosting providers
• Analytics providers
• Legal authorities when required by law

These providers are only permitted to use your information for the services they perform on our behalf.

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Data Security

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We use reasonable administrative, technical, and physical safeguards designed to protect your information.
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However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

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We retain personal information only as long as necessary to:
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• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized when practical.

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Your Choices

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You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications
• Disable cookies through your browser

To make a privacy request, contact us using the information below.
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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated effective date.
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Contact Us

If you have questions regarding this Privacy Policy, please contact us.

Schmidty's Heating & Air

Phone: (469) 351-5474

Email: service@schmidtysair.com

Website: www.schmidtysair.com

Texas HVAC License: TACLB155987C

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